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Privacy Policy

Learn how SrrFrr collects, uses, and protects your personal information

Effective Date: December 18, 2025
Last Updated: December 18, 2025

Introduction

Welcome to SrrFrr. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application and services.

SrrFrr is operated by SrrFrr SARL ("we", "our" or "us"). By using SrrFrr, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App. We comply with Law No. 09-08 on the Protection of Individuals with regard to the Processing of Personal Data in Morocco, and any other applicable data protection regulations.

Information We Collect

Personal Information

  • Full name
  • Phone number
  • Email address
  • Profile photo

Location Data

  • Real-time GPS location
  • Ride origin and destination
  • Route tracking

Ride Information

  • Trip history
  • Payment records
  • Driver ratings
  • Fare details

Device Information

  • Device ID
  • Operating system
  • App version
  • Network information

How We Use Your Information

1

Account Creation & Authentication

To verify your identity, prevent fraud, and manage user accounts

2

Providing Ride Services

To connect passengers with drivers, enable real-time tracking, and facilitate payments

3

Improving App Performance

To monitor usage, troubleshoot issues, and enhance features

4

Notifications

To send ride updates, alerts, and important service information

5

Security & Compliance

To detect unauthorized use and comply with Moroccan legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases, in compliance with Law No. 09-08:

Consent

For optional features like location tracking and notifications

Contractual Necessity

To provide our services and fulfill our obligations to you

Legal Compliance

When we are legally required to process data

Legitimate Interests

To improve security, prevent fraud, and enhance user experience

How We Share Your Information

We do not sell your personal data. We may share it only in the following limited circumstances:

  • Service Providers: Firebase (push notifications), payment processors, and cloud storage providers
  • Legal Requirements: To comply with laws, regulations, or enforceable governmental requests
  • With Your Consent: When you explicitly allow us to share your information

Data Storage & Security

  • • Secure server storage with encryption
  • • HTTPS secure transmission protocols
  • • Technical measures to prevent unauthorized access
  • • Regular security audits and updates

Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

Your Rights

Access

Request a copy of your personal data

Update

Correct or modify your information

Delete

Request deletion of your account and data

Withdraw Consent

Revoke permissions at any time

To exercise these rights, please contact us. We may verify your identity before processing your request.

Children's Privacy

SrrFrr is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of SrrFrr means you accept the updated Privacy Policy.

Questions or Concerns?

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

This document is available at any time on srrfrr.com/privacy